Mission Critical Documentation

You cannot solely rely on facility personnel to remember every little detail of increasingly sophisticated Mission Critical systems during an emergency. Instead, a clear plan must be put in place to develop a critical document repository and to continually educate and train employees while enhancing real time experiences. Clear detailed procedures can prevent careless mistakes during a critical event when personnel may not be able to think clearly. Below are a few types of Mission Critical Documentation that PMC develops:

  • Standard Operating Procedures (SOP)
  • Emergency Operation Procedures (EOP)
  • Preventative Maintenance (PM) Programs
  • Operations and Maintenance (O&M) Manuals

Technical Maintenance Program Development

A Technical Maintenance Program is required at critical facilities to ensure all mechanical, electrical, and plumbing (MEP) equipment is maintained to provide maximum reliability and operational efficiency. The program should employ best practices for maintaining a mission critical facility and organized and formatted such that minimal effort will be required to load it into a Computerized Maintenance Management System (CMMS). Key functions provided include: Data Gathering and Organization, Maintenance Specifications, Job Plans and Maintenance Forms, Maintenance Frequencies Schedule, Maintenance Profile and Calendar

Data Center Work Practices

Determine if formal policies and procedures exist for facilities operation in critical areas including work within the computer rooms. Review organizational charts, workflow diagrams and other lines of reporting. Examine the document library and provide recommendations for improvements including identifying voids in the current administrative structure and creating documents where none currently exist.